Linguaskill Remote, Issues With Mac OS

Mac OS users tend to encounter specific problems with the Talview Secure Browser due to the fact that bits and pieces of certain programmes, like Microsoft TEAMS, remain in the Library file once the program itself has been removed. It is then identified by the Talview Secure Browser that prevents the Linguaskill from starting.

Issues for Mac Users Linguaskill Remote

To solve the problems, users should go to their FINDER window and erase everything in the Library that relates to MS TEAMS, including the two in the illustrations below (put into the bin and empty the bin).

Audio Plug-In for MS Teams

In English /Library/Audio/Plug-Ins/HAL/MSTeamsAudioDevice.driver

MS Teams issue Talview Secure Browser

Application Support for MS Teams

MS Teams Get Rid Talview Secure Browser

In English Library/Application Support/Microsoft/TeamsUpdateDaemon

Once this has been done, the Mac needs to be restarted, and TALVIEW SECURE BROWSER should no longer pick up MS TEAMS.

Other issues

Other issues with Mac Os are listed here. But these are more straightforward and generally not problematic for users.

Talview Secure Browser Permissions https://certification.talview.com/support/solutions/articles/11000130202-configuring-mac-os-web-browser-permissions

Talview Secure Browser Troubleshooting https://certification.talview.com/support/solutions/articles/11000133563-secure-browser-troubleshooting-guide